Terms of ServiceLast updated: April 18, 2025Welcome to rayá. By accessing or using our website rayafloral.com, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree with these terms, please do not use our services.⸻1. General InformationRayá is an online floral studio offering handcrafted flower arrangements for delivery. Our services are available within select areas in California.2. Orders and Payments • All orders must be paid in full at the time of checkout. • Prices are listed in USD and may be subject to sales tax. • We reserve the right to refuse or cancel orders at our discretion.3. Delivery • Delivery dates and times are estimates and may be affected by weather, holidays, or availability of specific blooms. • You are responsible for providing an accurate delivery address and recipient contact information. • We are not liable for failed deliveries due to incorrect or incomplete information.4. Product SubstitutionDue to the seasonal and perishable nature of flowers, some blooms may not be available.We reserve the right to make reasonable substitutions of equal or greater value while preserving the overall look and style of the arrangement.5. Refund & Return PolicyPlease refer to our Refund Policy for detailed information on how we handle refunds, replacements, and damaged orders.6. Intellectual PropertyAll content on this website — including images, designs, text, and logos — is the property of Rayá and protected by copyright and trademark laws. You may not reproduce or use any content without our written permission.7. User ConductYou agree not to: • Use the website for illegal or unauthorized purposes. • Attempt to hack, modify, or disrupt the functionality of the website. • Upload or transmit any harmful code.8. Limitation of LiabilityRayá is not liable for any direct, indirect, or incidental damages arising from your use of our website or services, including missed deliveries or allergic reactions to flowers.9. Changes to TermsWe reserve the right to update or modify these Terms at any time. Continued use of the website after changes are posted constitutes your acceptance of those changes.10. Contact InformationIf you have any questions regarding these Terms, please contact us:rayá Email: hirayafloral@gmail.comPhone: +1 657 335 58 22